Thursday, April 2, 2015

Short and Sweet

Short and Sweet

It’s incredible how powerful 2 words can be. 

Spring time is always a validation time for a seasonal landscape company.  With every renewal received, you the customer, answers our questions.  And we want to be the first to say Thank You, short and sweet.  Thank You for your business, and Thank You for your trust.

Did we meet your expectations last year?  Are we competitive?  Do we deliver on our promises? The list goes on and on.  It’s always good for a business owner to ask these questions, perhaps no better time than now, during the renewal period.  Things are fresh on your mind.  So with that, we have just 2 questions, short and sweet:

             Why did you initially decide to hire Green Valley?
             Why do you decide year after year to rehire Green Valley?

Your Opinion Counts! 

We wrote that on the back of our business cards this season.  I get it.  I am a consumer as well, you know, the quiet loyal one, maybe just like you. I don’t take the time to answer surveys, let alone post reviews on social media.  I don’t complain.  Just keep me happy and I will renew year after year.  Quietly.  No bellowing.  No reviews.
Isn’t it so unfortunate? It seems like only the angry ones take the time to bellow away on social media.  Wouldn’t it be great if at least some of the happy ones took that same effort?  What if you posted something positive on Social media, like Facebook, Google+, Yelp, to name a few.   Your service providers will be unbelievably humbled and grateful for your kind words.

So go ahead.  Post something online today.  Tell it Short and Sweet.  Your opinion really does count!